Ask Cyrano
Grounded in AS400 + Google Drive
Orders + policies, in seconds
Stop digging.
Just ask.
Ask about an order (order #, school, or customer) or a policy (returns, shipping, payment). Cyrano reads the live AS400 order file and the Google Drive knowledge base, and hands you a verified answer with its source.
Try asking
Prototype · sample AS400 orders + Google Drive docs. Unverified requests are escalated to you, never guessed.
You're available
Ready for calls
Calls arrive on 1-800-635-2666 through RingCentral. When one comes in, Cyrano matches the caller to their AS400 order and pops it here — no manual lookup.
Prototype · plays a scripted inbound call
Orders
AS400 · IBM order system (sample)
| Order # | Customer | Segment | Status | In-hands |
|---|
Interaction log
Cyrano Voice
Cyrano Voice
An inbound AI voice agent. A customer calls, Cyrano confirms their phone number, answers the query from AS400 + the knowledge base, then checks they're satisfied — and transfers to a human the moment they're not.
1 Confirm number
2 Answer query
3 Satisfied?
4 Transfer if not
Or watch a floating co-pilot scenario
Insights
Sample data · illustrative
Questions answered
412
▲ live updates as you use Cyrano
Self-served without a rep
71%
order status + KB + voice
Avg. handle time saved
3.4min
vs AS400 green-screen lookup
Est. rep-hours saved / wk
23hrs
across the CS team
What customers ask
Where answers come from
Voice + KB deflect the repetitive 1–2 quantity status calls; reps handle the exceptions.
Recent calls
RingCentral · this session
Settings
Stored locally · persists across reloads